30 September 2013
HR Outsourcing
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Major HR Outsourcing Issues and Challenges For Enterprises

HR outsourcing is gaining popularity among organizations today. However, organizations often face HR outsourcing issues while finalizing the deal with their outsourcing partner.

HR processes like payroll processing, recruitment, benefits administration and training are some of the HR outsourcing services organizations are opting for today. HR outsourcing, though a highly outsourced service often comes with its own set challenges for organizations who opt for it. Hence, it is important for an organization to analyze and balance the issues vs. the benefits before signing up with an Outsourcing partner.

HR outsourcing issues and challenges

Discussed below are some of the HR outsourcing issues in brief:

Service costs: Understanding the costs for processes that are to be transferred to the outsourcing partner and agreeing upon an appropriate costing model for the same.

Vendor performance: Identification of metrics that’ll help capture key business drivers and performance as well as user satisfaction.

Transition of responsibilities: Identifying the key risk factors for the organization and transferring them over to the vendor; developing a plan that highlights the responsibilities and dependencies; ensuring that the outsourcing vendor provides the organization with sufficient training and change management.

Data and information rights: Having inspection rights and obtaining audits on the vendor’s systems, premises, personnel and information; ensuring that the vendor’s data protection and privacy laws are in compliance with the existing laws; ensuring that the vendor’s systems are protected against internal or external misuse and attacks.

Apart from these, there are many other HR outsourcing challenges that organizations experience. Our experienced HR outsourcing staff at Rishabh BPO can help you identify and guide you through such challenges of HR outsourcing. Come talk to us today at 1-877-RISHABH (1-877-747-4224) or fill in the contact form.

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